Adam Woodrum was out for a bike ride with his wife and kids on July 19 when his then 9-year-old son, Robert, crashed.
“He cut himself pretty bad, and I could tell right away he needed stitches,” said Woodrum.
Because they were on bikes, he called the fire department in Carson City, Nevada.
“They were great,” said Woodrum. “They took him on a stretcher to the ER.”
Robert received stitches and anesthesia at Carson Tahoe Regional Medical Center. He’s since recovered nicely.
Then the denial letter came.
The Patient: Robert Woodrum, covered under his mother’s health insurance plan from the Nevada Public Employees’ Benefits Program
Total Bill: $18,933.44, billed by the hospital
Service Provider: Carson Tahoe Regional Medical Center, part of not-for-profit Carson Tahoe Health
Medical Service: Stitches and anesthesia during an emergency department visit
What Gives: The Aug. 4 explanation of benefits (EOB) document said the Woodrum’s claim had been rejected and their patient responsibility would be the entire sum of $18,933.44.